Question 1

Executive, HR & Admin

Accepted Answer

This role supports the HR & Admin Manager in administering the company's full spectrum of compensation and benefits processes. This includes administrative support for staff trainings, organisational insurances, claims and survey submissions to government or related agencies, plan staff bonding sessions and liaising with agencies on any Human Resource requirements.

Job Functions:
 • Processing of monthly payroll administration or any related matters for the entire manpower headcount (ie; data entry, obtain centre rosters to tabulate allowances, OT or claims, payslips, reconciliation, tabulate unconsumed leave etc)
 • Prepare IR8A and submit to IRAS (AIS)
 • Monitor payroll deadlines and ensure timely delivery
 • Handle general enquiries pertaining to claims and payroll matters from staff
 • Final settlement administrative matters related to staff off-boarding
 • Perform online submission of statutory claims (eg. government-paid maternity leave / childcare leave claims/IR21, NS, WICA claims) and attend to any related enquiries.
 • Liaise with organisations on matters relating to claims (ie; NCSS, SUSS – Career Conversion Programmes)
 • Process the organisation insurance administration and claims inclusive of attending to enquiries (ie; All Risks, Fire, Public Liability, etc)
 • Prepare and submit government bodies and statutory board related surveys (ie; MOM, MSF, NCSS etc)
 • Generate performance appraisal forms or related documentations (ie; annual, confirmation, promotion)
 • Administrative tasks related to Staff Medical Coverages
 • Source for suitable staff benefits (ie; corporate discounts etc) within the allocated budget
 • Manage the staff gift/hamper administrative matters (ie; Get Well Soon, Bereavement etc)
 • Assist in planning team building activities and staff engagement sessions for the organisation
 • Provide administrative support for staff training requirements including keeping track of all documentations
 • Assist in recruitment matters such as on-boarding and off-boarding (as and when required)
 • Knowledge on employment legislation and closely monitor changes for any related updates
 • Ensure proper filing and up-to-date documentation for record and reference purposes
 • Assist and support any HR & Admin related matters by the Management

Candidate Requirements
 • Diploma / Degree in Human Resource or Business Management/Administration
 • 1 year experience in the relevant field
 • Familiar with HRM systems
 • Good interpersonal, verbal and written communication skills
 • Ability to coordinate and work as a part of the team

Working Hours
5 days work week
Monday to Friday - 9am to 6pm

Work Location
PERTAPIS HQ
Blk 1, Joo Chiat Road, #04-1001, Joo Chiat Complex, Singapore 420001

Interested candidates, please send your updated resume and CV to jobs@pertapis.org.sg(mailto:jobs@pertapis.org.sg)

*Only shortlisted candidates will be notified.

Question 2

Executive, HR & Admin (6 Months Maternity Cover)

Accepted Answer

This role supports the HR Manager in administering the company's policies and handles the hiring processes. This includes on-boarding and off-boarding practices, foreign worker administration and liaising with agencies on employment requirements.

Job Functions:
 • Coordinate and conduct the administration, recruitment, employment relations, medical coverages and training of employees for the organisation in alignment with the organisation’s strategies and policies and procedures and directions of higher management
 • Prepare and monitor employment contracts, pre-employment medical check-up and submissions of security screening details to governmental agencies
 • Facilitating new hires on-boarding orientation and conduct periodic check-in sessions
 • Create new hire records such as Staff Personnel File and profile creation via the HR system
 • Process new hire and employee’s staff pass, name stamp and name cards
 • Monitor the probationary period of new hires and obtain the confirmation recommendation letters from respective supervisors for management approval
 • Conduct the off-boarding process such as exit interviews, handover, final settlement of last drawn salary and archiving staff personnel file documents
 • Administer the foreign worker matters such as liaising with recruitment agencies on foreign worker manpower needs for the organisation, work permit applications and renewals, coordinate the submission of 6 monthly medical examinations (6ME) and repatriation matters
 • Liaising with government agencies (ie;MOM/HDB) concerning Other Converted Living Quarter (OCLQ)
 • Coordinate career fairs and road show campaigns and network with agencies and organisations for internship and recruitment opportunities
 • Regular update of employment records via HR system
 • Handle employee and department enquiries pertaining to employment matters, policies and procedures
 • Conduct investigations and submit reports on employee grievances
 • Manage the administration for Cab Charge matters for respective centres
 • Raise the Material Service Requisition Form (MSRF) for any expenditure matters
 • Carry out any other tasks assigned by the HR Manager and higher management

Candidate Requirements
 • Bachelor’s Degree in Human Resource or Business Management or Administration
 • 1 year of experience in the relevant field
 • Familiar and experience working with HRM systems
 • Excellent interpersonal, verbal, and written communication skills
 • Ability to coordinate and work as a part of the team.

Working Hours
5 days work week
Monday to Friday - 9am to 6pm

Work Location
PERTAPIS HQ
Blk 1, Joo Chiat Road, #04-1001, Joo Chiat Complex, Singapore 420001

Interested candidates, please send your updated resume and CV to jobs@pertapis.org.sg(mailto:jobs@pertapis.org.sg)

*Only shortlisted candidates will be notified.

Question 3

Manager, Information Technology

Accepted Answer

Job Functions:
 • Responsible for the supervision, review and implement the organisation’s IT strategies and policies for all business processes in respect to the law, regulations, guidelines and IT standards including digitalisation of processes
 • Advise higher management on business operations relating to IT, risks and any other policy requirements
 • Manage projects, including the design and deployment of new IT systems and services within the organisation
 • Manage and supervise staff and identify opportunities for team training and skills advancement
 • Monitor performance of information technology systems to determine cost and productivity levels, and to make recommendations to improve the IT infrastructure.
 • Analyse departmental needs, identify vulnerabilities, boost productivity, efficiency, and accuracy to inform business decisions
 • Ensure network components work together seamlessly to meet business needs, using its full range of capabilities, and stay informed about new features and competitor solutions
 • Review, update and implement IT policies, SOPs and processes
 • Generate IT reports on a timely manner
 • Propose and monitor the department budget and tap on governmental grants to innovate, upgrade or refurbish existing systems
 • Source, monitor and manage vendors to ensure the best-possible services are being offered and value for money and business needs
 • Train employees on software and hardware matters, troubleshoot issues and provide technical support as and when required
 • Develop and execute business continuity plans and maintain data backups
 • Analyse business requirements by partnering with key stakeholders across organization to develop solutions for IT needs
 • Carry out any other tasks assigned by the CEO and higher management

Candidate Requirements
 • Bachelor’s Degree in Information Technology or Computer Science
 • 2 years of experience in IT management
 • Management and leadership skills
 • Knowledge of programming languages and operating systems, current equipment and technologies, enterprise backup and recovery procedures, and systems performance monitoring
 • Expertise in implementing, configuring, and testing IT solutions
 • Strong creative and analytical thinking
 • Ability to work under pressure, plan personal and team workload effectively, and delegate accordingly

Working Hours
5 days work week
Monday to Friday - 9am to 6pm

Work Location
PERTAPIS HQ
Blk 1, Joo Chiat Road, #04-1001, Joo Chiat Complex, Singapore 420001

Interested candidates, please send your updated resume and CV to jobs@pertapis.org.sg(mailto:jobs@pertapis.org.sg)

*Only shortlisted candidates will be notified.

Question 4

Executive, Programmes & Community Outreach

Accepted Answer

Job Functions
Volunteering Opportunities
 • Identify and develop volunteering opportunities
 • Design volunteer role and responsibilities
 • Support in developing risk assessment and mitigation strategy
Volunteer Recruitment
 • Post volunteer recruitment ads and attend to volunteer enquiries
 • Engage stakeholders and the community for the recruitment, selection & deployment of volunteers
 • Maintain volunteer database and ensure compliance to PDPA & other regulations
Volunteer Onboarding & Training
 • Develop, monitor and review volunteer onboarding process & training
Volunteer Support & Recognition
 • Assist in the resolution of volunteers' conflicts and complaints
 • Conduct and evaluate volunteer feedback
 • Monitor volunteer participation hours to recognise & appreciate volunteers’ contribution
Corporate Social Responsibility (CSR) and School Values in Action (VIA)
 • Attend to CSR & VIA enquiries
 • Assess and match CSR & VIA programs to PERTAPIS needs
 • Monitor and evaluate CSR & VIA contribution and partnership
 • Maintain CSR & VIA database and ensure compliance to PDPA & other regulations
Volunteer Management Process Review
 • Support in evaluating and sustaining volunteer programs & partnerships
 • Support in evaluating policies and processes
Assist with PERTAPIS events & projects where required

Candidate Requirements
 • Possess Minimum Diploma in a related field - preferably Human Resources, Hospitality or Event Management
 • Preferably with Min. 2 years of experience in stakeholder management or volunteer-related work is advantageous.
 • Strong interest in community work, with a customer service orientation and good stakeholder awareness
 • Outstanding verbal, written, and interpersonal communication skills
 • People-oriented and willing to work the ground
 • Pro-active and a good team player
 • Ability to multi-task and meet deadlines with minimum supervision
 • Proficient in Microsoft Office (Word, PowerPoint, Excel)

Working Hours
5 days work week
Monday to Friday - 9am to 6pm

Work Location
PERTAPIS HQ
Blk 1, Joo Chiat Road, #04-1001, Joo Chiat Complex, Singapore 420001

Interested candidates, please send your updated resume and CV to jobs@pertapis.org.sg(mailto:jobs@pertapis.org.sg)

*Only shortlisted candidates will be notified.

Question 5

Officer, Corporate Relations

Accepted Answer

Job Description
 • Track, organise, and store donated goods efficiently, ensuring accurate inventory records and conduct regular stock checks.
 • Coordinate the collection of donated items from donors, ensuring donations are sorted and stored in a clean area to be visible and traceable
 • Ensure timely and accurate distribution of goods to Homes or Events, maintaining records and coordinating delivery logistics.
 • Maintain records of donations, stock levels, and corporate activities, and prepare regular reports on partnerships and stock audits.
 • Assist with the organisation events by managing inventory and ensuring smooth logistics.

Job Requirements
 • Minimum N/O Level qualification
 • Preferably with Min. (1) years of relevant experience.
 • Class 3 and 4 driving license (Optional)
 • Outstanding verbal, written, and interpersonal communication skills.
 • Pro-active, a good team player and able to work independently.
 • Ability to multi-task and meet deadlines.
 • Sensitive to clients’ needs.
 • Strong attention to detail and has the ability to work efficiently, accurately, as well as to follow up on pending items in a timely manner

Working Hours
5 days work week
Monday to Friday - 9am to 6pm

Work Location
PERTAPIS HQ
Blk 1, Joo Chiat Road, #04-1001, Joo Chiat Complex, Singapore 420001

Interested candidates, please send your updated resume and CV to jobs@pertapis.org.sg(mailto:jobs@pertapis.org.sg)

*Only shortlisted candidates will be notified.

Question 6

Senior Manager, Residential Homes

Accepted Answer

The Senior Manager, Residential Homes provides strategic and operational leadership across all PERTAPIS Sheltered Homes. This role ensures the delivery of high-quality, compliant, and resident-centred services in alignment with PERTAPIS’ mission, values, and the regulatory frameworks of MSF, SPS, and other relevant agencies.

Job Functions:
1. Strategic Leadership & Operational Excellence
 • Lead the operational management and development of all Sheltered Homes, ensuring compliance and service quality.
 • Translate PERTAPIS’ vision into actionable service plans, SOPs, and improvement initiatives across Homes.
 • Coordinate cluster-wide projects and foster cross-learning between Homes to promote best practices.
2. Staff Supervision & Development
 • Supervise and guide Heads of Homes in performance management, staffing, and capacity building.
 • Cultivate a professional, ethical, and values-driven work culture.
 • Identify training needs and oversee development programmes for staff involved in care, rehabilitation, and case management.
3. Resident Care & Programme Oversight
 • Ensure delivery of holistic, individualised care for residents (children, women, seniors, ex-offenders), incorporating casework, counselling, education, and reintegration support.
 • Monitor and evaluate the quality and impact of in-house and community-based programmes.
 • Embed trauma-informed and resident-centred practices across all Homes.
4. Safeguarding, Risk & Compliance
 • Uphold safeguarding standards and serve as the escalation point for all critical incidents (e.g. abscondment, self-harm, abuse, relapse).
 • Oversee audits, inspections, and licensing renewals to ensure compliance with statutory requirements.
 • Maintain risk registers, lead root cause analyses, and ensure timely implementation of preventive measures.
5. Community & Stakeholder Engagement
 • Liaise with MSF, MOH, SCORE, NCSS, and other statutory and voluntary agencies to strengthen partnerships.
 • Build and maintain positive relationships with families, donors, volunteers, and grassroots organisations.
 • Represent PERTAPIS in external engagements, committees, and sector-level discussions where required.
6. Budget & Resource Management
 • Oversee annual budgeting, expenditure tracking, and cost-efficient resource utilisation across all Homes.
 • Collaborate with HQ departments to ensure smooth administrative and operational support.
 • Drive initiatives for resource sharing, operational efficiency, and sustainability.

Candidate Requirements
 • Bachelor’s Degree in Social Work, Psychology, Counselling, or a related field.
 • Postgraduate qualification in Management or Social Service Leadership is an advantage.
 • Minimum of 5 years’ experience in residential or social service settings, with at least 3 years in a managerial or cluster leadership role.
 • Strong knowledge of MSF Standards of Care, Halfway House Service Model, and Sheltered Home Service Model (Elderly).
 • Demonstrated expertise in safeguarding, crisis management, and audit processes.
 • Strong leadership, communication, and stakeholder engagement skills.
 • Proven ability to work effectively with diverse and vulnerable populations

Working Hours
5 days work week
Monday to Friday - 9am to 6pm

Work Location
PERTAPIS HQ
Blk 1, Joo Chiat Road, #04-1001, Joo Chiat Complex, Singapore 420001

Interested candidates, please send your updated resume and CV to jobs@pertapis.org.sg(mailto:jobs@pertapis.org.sg)

*Only shortlisted candidates will be notified.

Question 7

Executive, Corporate Secretariat

Accepted Answer

The Executive, Corporate Secretariat will support the governance, board secretariat, and statutory compliance functions of the organisation. This role is suitable for an entry-level candidate with strong attention to detail, professionalism, and a keen interest in board governance and corporate secretariat work within the charity / non-profit sector.
The role also supports the organisation’s transition towards digital governance systems and structured compliance readiness.

Job Functions
Board & ExCo Secretariat Support
 • Assist in coordinating ExCo, Board, AGM/EGM and committee meetings, including preparation of agendas, logistics, and accurate minute-taking.
 • Support the preparation and formatting of Board papers, resolutions, and structured documentation.
 • Maintain proper records of governance decisions and ensure timely circulation of Board materials.
Corporate Governance & Regulatory Compliance
 • Assist in statutory submissions via Charity Portal, ACRA, and related regulatory platforms, under the guidance of LCS.
 • Support the upkeep of governance trackers and registers (e.g. resolutions, declarations, policies).
 • Assist in monitoring compliance timelines and documentation readiness for audits.
Digital Secretariat & Records Management
 • Maintain structured and secure digital filing systems for ExCo, Board and governance records.
 • Support adoption of digital governance tools and document workflow improvements.
 • Ensure version control, confidentiality, and audit-trail integrity of governance documents.
Stakeholder Coordination
 • Coordinate with internal departments to ensure timely submission of reports and materials for Board/ExCo meetings.
 • Support formal communications with Board Members, CEO’s Office and key stakeholders where required.
Other Duties
 • Any other duties assigned by the Head, Legal, Compliance & Secretariat in alignment with governance and organisational priorities.

Candidate Requirements
 • Diploma in Business Administration, Law, Public Policy, Governance, or related discipline.
 • Strong written and spoken communication skills and high attention to detail.
 • Professional, discreet and able to handle confidential information responsibly.
 • Highly organised, structured and able to meet deadlines.
 • Familiarity with digital tools (e.g. document portals, structured filing systems, governance platforms) will be an advantage.
 • Possessing or working towards an ICSA / CSIS / SAICSA or equivalent corporate secretariat certification would be a strong advantage.

Working Hours
5 days work week
Monday to Friday - 9am to 6pm

Work Location
PERTAPIS HQ
Blk 1, Joo Chiat Road, #04-1001, Joo Chiat Complex, Singapore 420001

Interested candidates, please send your updated resume and CV to jobs@pertapis.org.sg(mailto:jobs@pertapis.org.sg)

*Only shortlisted candidates will be notified.

Question 8

Officer, Finance & Procurement

Accepted Answer

Job Functions
Shortlisted candidates will be seconded to the respective welfare homes as stated below.

Work Location: HQ / PERTAPIS Children's Home
 • Full spectrum of Home petty cash management
 • Safekeeping and tracking of resident funds
 • Disburse, document, and replenish school pocket money, resident concession, and transport funds for residents
 • Carry out bank transactions on behalf of Home
 • Manage vendor, procurement, expense reporting, and payment processes for Home
 • Record and reconcile Home donations
 • Update accounting software records for Home
 • Participate in department trainings, meetings, projects at HQ
 • Generate reports and ensure accurate filing for audit purposes
 • Support administrative function of Home
 • Prepare, evaluate, and support submission of grant related applications and reports

Candidate Requirements
 • Minimum “N” or “O”, Nitec or Diploma in Accounting / Finance / Business or any related field
 • Have experience with any accounting software
 • Excellent interpersonal and communication skills
 • Team player and able to work independently

Working Hours
5 days work week
Monday to Friday - 9am to 6pm

Work Location
PERTAPIS HQ
Blk 1, Joo Chiat Road, #04-1001, Joo Chiat Complex, Singapore 420001

Shortlisted candidates will be seconded to the respective homes as follows;
PERTAPIS Children's Home - 993B Kovan Rd, Singapore 545676

Interested candidates, please send your updated resume and CV to jobs@pertapis.org.sg(mailto:jobs@pertapis.org.sg)

*Only shortlisted candidates will be notified.

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