Job Functions:Operations ManagementSupervise and coordinate daily movers operations, including job assignments, scheduling and manpower deployment.Plan and optimise manpower, vehicle deployment and job schedules to maximise efficiency and productivity.Ensure all jobs are completed on time and in line with service standards.Liaise with customers on job requirements, schedules and service delivery.Handle calls, site visits and operational logistics.Take ownership of daily operational matters and resolve issues proactively, without needing constant supervision orrepeated instructions.Follow up on customer enquiries, quotations and outstanding matters through to completion. Business Development & Revenue GenerationActively identify and pursue opportunities to secure new business and grow revenue for PERTAPIS Movers, including corporate, institutional, community and individual customers.Follow up promptly on enquiries and quotations, with the aim of converting them into confirmed jobs.Build and maintain strong relationships with existing and prospective customers to encourage repeat business and referrals.Promote movers services and support marketing initiatives to increase service visibility.Recommend new services, packages, marketing initiatives or operational improvements to strengthen the competitiveness of PERTAPIS Movers.Monitor business performance and update Management regularly on enquiries, confirmed jobs, revenue opportunities and areas for improvement.Work towards the operational and revenue targets set by the Manager and Higher Management.Team Supervision & DevelopmentOversee the attendance, punctuality and discipline of staff and residents assigned to movers duties.Provide guidance, supervision and support to assigned staff and residents.Brief staff and residents on their duties, customer requirements and expected standards before each assignment.Monitor work performance and promptly address concerns relating to conduct, performance, safety or service standards.Foster a positive work environment built on teamwork, responsibility and accountability, and encourage good work ethics and initiative.Uphold the professional image and service standards of PERTAPIS Movers.Lead by example, demonstrating professionalism, honesty, integrity and accountability at all times.Documentation & Inventory ControlMaintain accurate and complete records of customer orders, quotations, invoices, receipts and job completion reports and ensure they are properly filed.Review quotations, invoices, inventory records, customer information and operational reports with a high level of attention to detail.Prepare and update reports on operations, attendance and inventory.Maintain accurate records of consumables, including bin cards (inventory control records).Ensure tools, equipment and materials are properly issued, returned, tracked and accounted for.Conduct periodic checks on tools, equipment and consumables, and promptly report any discrepancies, loss or damage.Financial Accountability & IntegrityEnsure all monies, receipts, customer payments and financial transactions relating to movers operations are properly documented and accounted for.Ensure no unauthorised collection, discount, private arrangement or transaction is made with customers.Immediately report any discrepancies, loss, irregularities or suspected misconduct to the Manager or Higher Management.Safeguard customers' property, PERTAPIS assets, monies, equipment and information at all times.Uphold the highest standards of honesty, integrity and transparency in dealings with customers, staff, residents, vendors and other stakeholders.Declare any potential conflict of interest and refrain from obtaining personal benefit from any transaction or business opportunity related to PERTAPIS Movers.Safety & ComplianceEnsure adherence to workplace safety standards and safe work practices at all times, and promote a strong safety culture among all personnel.Conduct safety briefings, where necessary, before moving activities begin.Ensure customers' belongings, tools, equipment and moving materials are handled properly and safely.Intervene immediately when unsafe work practices or conditions are observed.Promptly report accidents, incidents, near misses, damages or unsafe conditions in accordance with organisational procedures.Ensure compliance with organisational policies and procedures.Maintain the confidentiality of client information, including personal particulars and contact details, in accordance with organisational policies and data protection requirements.Initiative, Ownership & Continuous ImprovementAnticipate operational requirements and act on them without waiting for repeated instructions.Identify potential problems and service gaps early, and propose practical solutions to Management.Identify opportunities for operational improvement, cost savings, service enhancement and additional revenue.Regularly review work processes and recommend improvements to enhance efficiency, customer satisfaction and overall business performance.Take ownership of assigned responsibilities and see them through to satisfactory completion.Demonstrate resourcefulness and sound judgement when handling operational challenges. Candidate RequirementsDiploma/Degree in Logistics,Operations, Business Management or relevant fields.3 to 5 years of experience in movers, logistics, transport or facilities operations, with at least 1 to 2 years in a supervisory role.Experience in sales, customer service or quotation handling is an advantage.Experience supervising residents, trainees or persons in a rehabilitation or social service setting is an advantage.Strong scheduling, manpower and vehicle deployment skills.Good customer communication and follow-up skills, with a commercial mindset for converting enquiries into jobs.Accurate record-keeping, including quotations, invoices, receipts and inventory bin cards.Basic proficiency in Microsoft Office(Word, Excel); familiarity with job scheduling or invoicing software is preferred.Ability to lead, brief and discipline a team fairly and consistently.Proactive and self-driven, able to work with minimal supervision.Valid Class 3 driving licence.Workplace Safety and Health (WSH)training, or willingness to obtain it.Familiarity with PDPA requirements for handling client information.Honesty, integrity and accountability, given the handling of cash and customer property.Physically fit and able to be on-site for site visits and job supervision.Willing to work flexible hours, including weekends and public holidays, depending on job schedules.Willing to travel between job sites and attend organisational events.Working Hours5 days work weekMonday to Friday - 9am to 6pm Work LocationPERTAPIS HQBlk 1, Joo Chiat Road, #04-1001, Joo Chiat Complex, Singapore 420001Interested candidates, please send your updated resume and CV to jobs@pertapis.org.sg*Only shortlisted candidates will be notified.

Job FunctionsDuties and ResponsibilitiesPrepare and monitor employment contracts, pre-employment medical check-ups and submission of security screening details to governmental agencies.Facilitate new hires' on-boarding orientation and conduct periodic check-in sessions.Create new hire records such as Staff Personnel Files and profile creation via the HR system.Process new hire and employees' staff passes, name stamps and name cards.Monitor the probationary period of new hires and obtain confirmation recommendation letters from respective supervisors for management approval.Conduct the off-boarding process, including exit interviews, handover, final settlement of last drawn salary and archiving of staff personnel file documents.Coordinate career fairs and roadshow campaigns, and network with agencies and organisations recruitment opportunities.Administer foreign worker matters, including liaising with recruitment agencies on foreign worker manpower needs for the organisation.Manage work permit applications and renewals.Coordinate the submission of 6-monthly medical examinations (6ME) and repatriation matters.Liaise with government agencies (e.g. MOM/HDB) concerning Other Converted Living Quarters (OCLQ).Support the payroll administration process, including collation and verification of payroll input data (new hires, resignations, leave and claims).Regularly update employment records via the HR system.Handle employee and department enquiries pertaining to employment matters, policies and procedures.Assist the HOD or assigned HR staff with employee grievances matters as and when required.Provide administrative support to the department, including filing, record-keeping and correspondence.Prepare procurement documentations for payments for HR related projects and activitiesSupport the coordination and administration of employees' medical coverage and training matters. Candidate RequirementsO levels/Higher NITEC/ Diploma qualifications or in a related field.Minimum 1–2 years of relevant experience in HR & Admin.Familiar with HR/payroll systems and Microsoft Office applications.Meticulous, well-organised, with strong administrative and coordination skills.Good interpersonal and communication skills, with the ability to handle confidential information with discretion.Able to work independently and multi-task in a fast-paced environment.Working Hours5 days work weekMonday to Friday - 9am to 6pm Work LocationPERTAPIS HQBlk 1, Joo Chiat Road, #04-1001, Joo Chiat Complex, Singapore 420001Interested candidates, please send your updated resume and CV to jobs@pertapis.org.sg*Only shortlisted candidates will be notified.

Job FunctionsGovernance Responsibilities:Manage, coordinate and advise the EXCO and CEO on governance matters and corporate disclosure in compliance with ACRA, ROS and COC requirements.Prepare, draft, manage and coordinate on IPC licensing matters.Prepare, draft, manage and coordinate the development and revision of internal governance documents such as Constitution, EXCO Manuals, policies, codes of conduct, bylaws, Terms of Reference (TOR) and any other documents.Prepare, organize, coordinate and attend board meetings, annual general meetings (AGM) and extraordinary general meetings (EGM).Assist the EXCO and CEO in the preparation, drafting and dissemination of agendas, meeting minutes and other necessary documents for EXCO and Committee meetings.Coordinate the EXCO's annual review, declarations, conflict of interest, screening and evaluation processes.Prepare, draft, manage and coordinate annual report and financial statement preparation, approval and submission to the relevant authorities in accordance with the requirements.Ensure timely submission of reports to internal and external parties (i.e. Ministry, other government agencies).Compliance Responsibilities:Ensure compliance with applicable laws, regulations, guidelines and governance standards.Support the development, implementation and regular review of the Board policies and procedures to ensure compliance and effectiveness.Monitor and advise the EXCO on changes in legislation, regulations and guidelines, and make recommendations regarding necessary changes.Maintain and manage corporate documents, filings and records to ensure compliance with statutory obligations.EXCO, CEO and Members Support:Assist the EXCO and CEO to manage, coordinate and arrange orientation of EXCO Members.Support the EXCO and CEO in the scheduling, management and coordination of sub-committees and their relevant meetings.Support the EXCO and CEO in the scheduling, management and coordination of licensee meetings with the Homes.Organise, schedule, coordinate and record relevant EXCO and CEO trainings to keep abreast to the regulatory requirements.Ensure that all insurance, claims and indemnity requirements are met in relation to EXCO, CEO and Members.Coordinate and arrange EXCO corporate retreat.Ensure proper documentation of Board decisions and ensure decisions are executed in accordance with Board’s requirement.Ensure all EXCO and Members profile data are filed, stored safely and kept up to date.Maintain, manage and file all documents and records to ensure compliance with statutory obligations.Communication and Reporting:Act as a liaison between the EXCO, CEO, management team and stakeholders to ensure clear and effective communication.Manage, coordinate, schedule and keep the EXCO and CEO regularly updated on events and activities.Provide the EXCO and CEO with event agendas, key talking points and any necessary background information ahead of each event.Manage and coordinate with the EXCO and CEO on media interviews, social media postings and any other publicity matters.Management responsibilities:Manage and supervise staff, identify opportunities for team training, skills advancement and carry out proper training programs for staff in respect of laws, regulations and policiesEstablish a managerial climate that encourages teamwork and promotes collegial collaboration among all team members and departments.Conduct and review staff performance evaluations.Liaise with departmental heads to ensure that all business operations are in line with business policiesPrepare and monitor departmental and EXCO's budget and tap on any available governmental grants.Others:Ensure all records, accounts, documents and correspondence are properly maintained and kept up to date.Provide support for any PERTAPIS programmes and activities as and when requiredCarry out any other tasks assigned by the EXCO and CEO Candidate RequirementsDegree in Business Administration and/or relevant qualificationsAt least 2 years of experience in governance, legal, or corporate secretarial roles, preferably within a nonprofit or public sector environment.At least 2 years of Managerial experience.Familiarity with non-profit regulations, governance principles, legal compliance and risk management is an advantage.Strong verbal, written and interpersonal communication skills.High attention to detail and ability to manage multiple tasks simultaneously.Proficient in using governance software and Microsoft Office Suite.Ability to work independently, as well as part of a team.Working Hours5 days work weekMonday to Friday - 9am to 6pmWork Location1 Joo Chiat ComplexInterested candidates, please send your updated resume and CV to jobs@pertapis.org.sg*Only shortlisted candidates will be notified.

Job FunctionsLegal Responsibilities:Scrutinize legal documents such as funding agreements, contracts, MOUs, and any other relevant legal instruments to identify key points, risks, and adverse clauses that may impact PERTAPIS. Submit reviewed documents to the Head of Department for verification.Inform the management of significant clauses, obligations, and conditions within legal documents that require attention or action.Identify and communicate any potential legal risks or adverse impacts from contractual agreements or legal documents.Draft, review, and manage company policies, SOPs, and other governance documents to ensure compliance with applicable laws and regulations.Ensure all legal and compliance policies adhere to Singapore's regulatory requirements for NGOs and other relevant laws.Provide support in legal disputes or litigation, including coordinating with external legal counsel, if necessary.Conduct legal research and stay updated on relevant laws, regulations, and industry practices to provide informed advice to management.Serve as an internal consultant on legal and compliance matters, providing guidance to various departments as needed.Compliance Responsibilities:Responsible for the review and implementation of the company's strategies and policies for all business processes in respect to the law, regulations, guidelines, audit, and compliance standards.Provide advice and counsel to management on business operations relating to law, regulations, compliance, policies, audits, risks, and any other relevant matters.Analyse internal business systems to ensure compliance with laws, regulations, industry, and ethical standards.Develop, document, and manage effective action plans to address audit findings and compliance violations.Develop and document risk management strategies on potential compliance risks.Evaluate company operations to identify compliance-related risks.Conduct investigations, interviews, and take statements for non-compliance and provide appropriate recommendations to management as per the regulatory standards.Conduct compliance reviews, audits, and periodical checks within the organization and all centers to ensure regulatory requirements are in accordance with the organization’s policies and proceduresGenerate compliance reports and manage the risk dashboard in a timely manner.Carry out proper compliance training programmes for staff awareness of laws, regulations, and policies.Conduct routine audits of the company's procedures, practices, and documents to identify potential vulnerabilities or risks.Responsible for proper records, storage, and filing of all related compliance policies, SOPs, audit findings, and violations for future reference.Candidate RequirementsDiploma/Degree in Business, Legal studies or LawPreferably 2 years prior experience in risk management, compliance or audit roles.Those without experience but willing to learn are welcome to apply.Must have, or be willing to obtain, a compliance certification.Attention to detail in order to identify and correct risky practices.Strong communicator and capable of expressing oneself clearly both speaking and in writing.Possess a collaborative personality and be open to suggestions from team members.Good knowledge of industry protocols and best practices.Good time management and organisational skills and able to meet deadlines.Should have a strong moral code and sense of ethics.Working Hours5 days work weekMonday to Friday - 9am to 6pm Work LocationPERTAPIS HQBlk 1, Joo Chiat Road, #04-1001, Joo Chiat Complex, Singapore 420001Interested candidates, please send your updated resume and CV to jobs@pertapis.org.sg*Only shortlisted candidates will be notified.

Job Functions: Responsible for the supervision, review and implement the organisation’s IT strategies and policies for all business processes in respect to the law, regulations, guidelines and IT standards including digitalisation of processes Advise higher management on business operations relating to IT, risks and any other policy requirements Manage projects, including the design and deployment of new IT systems and services within the organisation Manage and supervise staff and identify opportunities for team training and skills advancement Monitor performance of information technology systems to determine cost and productivity levels, and to make recommendations to improve the IT infrastructure. Analyse departmental needs, identify vulnerabilities, boost productivity, efficiency, and accuracy to inform business decisions Ensure network components work together seamlessly to meet business needs, using its full range of capabilities, and stay informed about new features and competitor solutions Review, update and implement IT policies, SOPs and processes Generate IT reports on a timely manner Propose and monitor the department budget and tap on governmental grants to innovate, upgrade or refurbish existing systems Source, monitor and manage vendors to ensure the best-possible services are being offered and value for money and business needs Train employees on software and hardware matters, troubleshoot issues and provide technical support as and when required Develop and execute business continuity plans and maintain data backups Analyse business requirements by partnering with key stakeholders across organization to develop solutions for IT needs Carry out any other tasks assigned by the CEO and higher management Candidate Requirements Bachelor’s Degree in Information Technology or Computer Science 2 years of experience in IT management Management and leadership skills Knowledge of programming languages and operating systems, current equipment and technologies, enterprise backup and recovery procedures, and systems performance monitoring Expertise in implementing, configuring, and testing IT solutions Strong creative and analytical thinking Ability to work under pressure, plan personal and team workload effectively, and delegate accordingly Working Hours 5 days work week Monday to Friday - 9am to 6pm Work Location PERTAPIS HQ Blk 1, Joo Chiat Road, #04-1001, Joo Chiat Complex, Singapore 420001 Interested candidates, please send your updated resume and CV to jobs@pertapis.org.sg *Only shortlisted candidates will be notified.

Job Functions:Volunteering OpportunitiesIdentify and develop volunteering opportunitiesDesign volunteer role and responsibilitiesSupport in developing risk assessment and mitigation strategyVolunteer RecruitmentPost volunteer recruitment ads and attend to volunteer enquiriesEngage stakeholders and the community for the recruitment, selection & deployment of volunteersMaintain volunteer database and ensure compliance to PDPA & other regulationsVolunteer Onboarding & TrainingDevelop, monitor and review volunteer onboarding process & trainingVolunteer Support & RecognitionAssist in the resolution of volunteers' conflicts and complaintsConduct and evaluate volunteer feedbackMonitor volunteer participation hours to recognize & appreciate volunteers’ contributionCorporate Social Responsibility (CSR) and School Values in Action (VIA)Attend to CSR & VIA enquiriesAssess and match CSR & VIA programs to PERTAPIS needsMonitor and evaluate CSR & VIA contribution and partnershipMaintain CSR & VIA database and ensure compliance to PDPA & other regulationsVolunteer Management Process ReviewSupport in evaluating and sustaining volunteer programs & partnershipsSupport in evaluating policies and processesAssist with PERTAPIS events & projects where requiredCandidate RequirementsPossess Minimum Diploma in a related field - preferably Human Resources, Hospitality or Event ManagementPreferably with Min. 2 years of experience in stakeholder management or volunteer-related work is advantageous.Strong interest in community work, with a customer service orientation and good stakeholder awarenessOutstanding verbal, written, and interpersonal communication skillsPeople-oriented and willing to work the groundPro-active and a good team playerAbility to multi-task and meet deadlines with minimum supervisionProficient in Microsoft Office (Word, PowerPoint, Excel)Working Hours5 days work weekMonday to Friday - 9am to 6pm Work LocationPERTAPIS HQBlk 1, Joo Chiat Road, #04-1001, Joo Chiat Complex, Singapore 420001Interested candidates, please send your updated resume and CV to jobs@pertapis.org.sg*Only shortlisted candidates will be notified.